Platform Registration Requirements for Indian Traders
At CXM, Indian clients must comply with specific registration norms to adhere to local regulatory frameworks. Verification requires official identification such as Aadhaar, PAN, or Indian passports. The applicant must be at least 18 years old, with extra validation for those aged 18 to 21. Complete personal data including full legal name, date of birth, permanent address, and mobile number are mandatory during signup. Document verification is handled within 24 to 48 hours using an automated KYC system aligned with Indian compliance standards.
Indian bank account details are compulsory for transactional purposes such as deposits and withdrawals. Verification includes OTP confirmation sent to the registered mobile device and email validation activated within six hours post-registration. Incomplete applications trigger system alerts and periodic reminders to ensure compliance and timely onboarding.
Account Funding Methods and Processing Times
CXM facilitates multiple deposit channels suited for Indian traders, incorporating UPI, IMPS, NEFT, and RTGS payments. We collaborate with leading Indian payment gateways such as Razorpay, PayU, and CCAvenue, offering smooth fund transfers. The minimum deposit threshold is ₹500, while single transactions can go up to ₹5,00,000. Fund deposits are credited promptly to enable uninterrupted trading activities.
UPI and Digital Wallet Integration
Our platform accepts UPI payments from Google Pay, PhonePe, Paytm, and BHIM apps. Deposits can be made either by entering UPI IDs or scanning QR codes within the CXM mobile app. Transaction durations for UPI range between 30 seconds to 5 minutes during peak periods. Digital wallets such as Paytm, MobiKwik, and Freecharge are supported with instant credits and no fees for deposits below ₹10,000. Withdrawal from wallets requires secure PIN confirmation to complete the process.
Banking Transfer Options
NEFT transfers occur within 2-4 hours during official banking hours, while RTGS payments above ₹2,00,000 are prioritized with less than 30 minutes processing time. IMPS transfers operate 24/7, completing in under 15 minutes regardless of banking hours. We accommodate over 200 Indian banks including SBI, HDFC, ICICI, and Axis with strict name matching to avoid transaction rejections. Our system automatically adjusts processing for bank holidays to ensure accurate timing.
Trading Platform Interface and Navigation
The CXM web platform is optimized for Indian internet infrastructure, delivering fast load times of 3-5 seconds on 4G connections. It supports offline chart viewing for up to two hours, enhancing trader flexibility. Multilingual support includes Hindi, Tamil, Telugu, Bengali, and English to cater to regional preferences. The dashboard offers live portfolio summaries, active positions, and market data in a modular, customizable layout.
Widgets such as watchlists, news feeds, and analytical tools can be rearranged and saved per user preferences. Synchronization is maintained across devices to ensure consistent user experience. Navigation is streamlined with dedicated tabs for equities, derivatives, mutual funds, and IPOs. Market data from NSE and BSE is integrated with latency below 100 milliseconds during trading hours.
- Real-time alerts via SMS and email
- 50+ technical indicators for advanced charting
- One-click order placement with pre-filled forms
- Portfolio profit and loss analytics
- Tax reporting for capital gains compliance
Order Types and Execution Conditions
CXM offers a range of order types suitable for diverse trading approaches. Market orders execute instantly at prevailing prices during NSE/BSE hours with guaranteed fills. Limit orders allow traders to specify desired prices, executing when the market reaches those levels. Stop-loss orders automate risk control by closing positions once preset loss thresholds are reached.
Advanced Order Management
Bracket orders combine profit targets and stop-losses into single orders, enabling efficient exit strategies. Trailing stop-losses automatically adjust as prices move favorably, with increments as low as ₹0.05. Our algorithmic order system supports multiple exit conditions for sophisticated risk management.
Order Execution and Settlement
Execution is based on price-time priority with direct market access to NSE and BSE. Backup data centers ensure uninterrupted order flow. Execution confirmation is delivered within 200 milliseconds after exchange acknowledgment. Settlements adhere to T+2 cycles, with detailed contract notes provided within 24 hours. Brokerage, STT, GST, and other fees are transparently computed in real time.
Margin Requirements and Leverage Conditions
Our margin offerings extend up to 4:1 for delivery trades and 20:1 for intraday trading on equities. Margin calculations utilize VaR models updated daily to reflect market changes. The minimum margin deposit is ₹25,000 to access leveraged trading options. Intraday margins vary by stock category, with large-cap stocks requiring 5-10% margin, and mid-caps 15-25%.
Margin calculators integrated into the platform provide exact requirements prior to order confirmation. Automatic limits prevent excessive exposure beyond defined thresholds. Margin calls alert users when equity falls below 70% of initial margin, with a 60-minute window to rectify positions before system-initiated square-offs.
- Cash segment: full upfront payment
- Margin segment: 20-25% initial margin
- Intraday segment: 5-20% margin as per volatility
- F&O segment: SPAN + exposure margins
- Currency segment: 1-3% margin on major pairs
Risk Management and Position Monitoring
CXM enforces risk controls with real-time position tracking, automated stop-loss execution, and portfolio risk analytics. We calculate Greeks for options and measure duration risk for debt instruments. Alerts notify clients when portfolio concentration or loss thresholds are met to prompt timely action. Circuit breakers close positions at 5% daily loss limits to safeguard capital.
Automated Risk Controls
Position size limits apply based on trader experience, from 3x equity for new users to 10x for seasoned traders. Limits adjust dynamically with trading history and risk profiles. Post-loss cooling periods enforce disciplined trading behavior. Our risk management team can authorize higher limits after assessing client performance.
Portfolio Analytics and Reporting
Daily summaries include comprehensive holdings, profit/loss breakdowns, and risk metrics sent before market open. Sector allocation, correlation matrices, and stress tests assist portfolio diversification. Monthly reports detail tax implications and capital gains for compliance. Performance attribution against benchmarks like Nifty 50 and Sensex is available with alpha-beta metrics. Historical data access extends to seven years for audit and analysis.
Mobile Application Features and Functionality
CXM’s mobile app is compatible with iOS 12.0+ and Android 8.0+ devices, offering complete parity with our web platform. The app is lightweight, under 50MB, and supports offline chart caching for two hours. Biometric logins via fingerprint and facial recognition secure user access efficiently. Push notifications deliver instant price alerts, order updates, and market news with customizable filters.
Functionality includes voice-activated orders, gesture-enabled chart navigation, and quick order templates for rapid execution. Multi-account management is available for family or corporate trading setups. Integration with device contacts facilitates smooth fund transfers to registered Indian bank accounts.
Customer Support and Technical Assistance
CXM’s customer service is accessible 24/7 via phone, email, live chat, and WhatsApp, staffed by certified financial and technical experts. Average response times for urgent queries are under two minutes. Dedicated support lines segment queries by type including technical issues, account management, and trade assistance.
Technical Support Infrastructure
Technical specialists resolve platform and connectivity problems through remote assistance and screen-sharing. A comprehensive knowledge base offers stepwise solutions for common issues. Critical incidents have resolution targets under 30 minutes. Scheduled maintenance notifications are sent 24 hours prior, with alternate access options during downtime. Our infrastructure is backed by redundant data centers located across India to ensure uninterrupted service.
The CXM Trading Conditions in India deliver a stable and regulated platform supporting both forex and CFD trading. We provide Indian traders with diverse funding options, advanced order systems, risk management, and professional support to optimize trading outcomes. Our systems are fine-tuned for the Indian market with compliance, performance, and user security as priorities.
❓ FAQ
What documents are required to register with CXM in India?
Indian traders must submit Aadhaar, PAN, or passport along with proof of address and bank details for KYC verification.
How long does deposit processing take on CXM for Indian users?
UPI and digital wallet deposits are instant to within 5 minutes; NEFT or RTGS transfers may take from 15 minutes to 4 hours depending on method and banking hours.
What margin leverage is available for intraday trading?
Leverage up to 20:1 is offered for intraday equity trades, with margin requirements based on stock volatility and risk models.
Can I use the CXM mobile app on my Android device?
Yes, the CXM app supports Android 8.0 and above with full trading functionality and offline chart viewing.
How can I reach CXM customer support in case of technical issues?
Support is available 24/7 via phone, live chat, email, and WhatsApp, with average response times under two minutes for urgent matters.