Account Registration Requirements for Indian Traders
Our company offers CXM Direct platform tailored for Indian traders with full adherence to local compliance and international standards. During sign-up, Indian users must submit valid government-issued IDs such as Aadhaar, PAN, passport, or driving license. Proof of residence is mandatory, accepted documents include recent utility bills, bank statements, and rental agreements dated within 3 months. The platform interface supports Hindi and English, automatically adjusting currency options based on location. Verification usually completes within 24 to 48 hours, with status updates visible on the user dashboard.
Step-by-Step Registration Process
Initial Account Setup
Begin by visiting the official CXM Direct website and click on the “Get Started” button located on the homepage. Fill in personal details exactly as they appear on your identification documents. Choose India as your country and input your mobile number with +91 prefix for SMS verification. Set a strong password combining uppercase, lowercase, digits, and symbols; the system will indicate its strength while typing. Completing this step initiates the account creation process under secure SSL encryption.
Contact Information Verification
Within a minute, you will receive a 6-digit SMS code to your registered phone number. Enter this code promptly to validate your phone ownership. Subsequently, an email confirmation link is sent automatically; open it to activate your email notifications. Verification codes expire after 10 minutes, so request new ones if needed. Our support team is available via live chat to assist with any verification difficulties.
Document Upload and KYC Compliance
Identity Document Submission
Upload clear images or scans of your chosen identity document in JPEG, PNG, or PDF format, not exceeding 5MB. Images must capture all four corners with legible text and visible security details. Blurred or partially visible documents delay approval. For Aadhaar, both front and back sides are required; PAN cards need only the front. Passport uploads must include the photo page and any page listing your Indian address.
Address Verification Process
Submit recent address proof documents such as electricity bills, gas bills, telephone bills, or bank statements dated within the last 90 days. The address must exactly match what you entered during registration to avoid rejection. Digital statements must be official downloads containing bank logos and account details; screenshots or altered documents are not accepted. Meeting these standards expedites your account verification.
Account Type Selection and Configuration
Our platform offers varied account types suited for different trading styles and experience levels. Standard accounts require a $50 minimum deposit and feature fixed spreads. ECN accounts provide direct market access with variable spreads and commission fees, starting at $200 deposit. Cent accounts allow micro-lot trades with just $10 deposits, ideal for beginners. Professional accounts offer greater leverage options for qualified traders with deposits from $2,500.
Each account supports USD, EUR, or INR base currencies, simplifying local deposits and withdrawals. Users select preferred trading platforms including MetaTrader 4, MetaTrader 5, or our proprietary web interface. All accounts can access multiple platforms simultaneously without restrictions.
Deposit Methods for Indian Traders
Bank Transfer Options
We accept NEFT, RTGS, and IMPS transfers from all major Indian banks, with processing times of 2 to 4 business hours. Ensure beneficiary details including IFSC codes are accurately entered to avoid delays. UPI payments process instantly for amounts up to ₹200,000 per transaction. Link your UPI ID during account setup to enable fast future deposits using PhonePe, Google Pay, or Paytm.
Digital Payment Solutions
Instant deposits via Visa or Mastercard credit cards are supported with PCI DSS security compliance. Debit card payments are accepted if international transactions are enabled by your bank. E-wallet options such as Skrill, Neteller, and Perfect Money are available, with deposits completing in 15 to 30 minutes. Wallet verification may require additional documents depending on amount.
Platform Download and Installation
MetaTrader Platform Setup
Download MetaTrader 4 or 5 clients from our website or official MetaQuotes sources for Windows, Mac, iOS, and Android. Installation files are updated regularly and scanned for security. Login credentials are emailed after account verification and deposit confirmation. The platform auto-selects optimal servers based on your account type and location, connecting Indian traders to Asian servers for low latency.
Web Platform Access
Our proprietary web platform requires no installation and supports Chrome, Firefox, Safari, and Edge browsers. JavaScript and cookies must be enabled for full functionality. The web interface syncs with mobile apps ensuring consistent real-time data and order execution. Detailed tutorials and weekly webinars focusing on platform use and trading strategies are accessible via your account dashboard.
Security Features and Account Protection
CXM Direct uses multi-factor authentication combining SMS, email, and authenticator apps for login security. IP address tracking identifies unusual access attempts, triggering automatic account locks after multiple failed entries. Alerts notify users immediately of suspicious activity via email and SMS. Client funds are segregated in tier-1 Indian bank accounts, ensuring separation from company operational funds. All data transfers are secured with 256-bit SSL encryption, updated automatically without user involvement.
Customer Support and Assistance
Our Indian support team operates extended hours aligning with Indian Standard Time. Live chat offers immediate technical and account assistance while email handles detailed queries. Toll-free phone lines cover major cities like Mumbai, Delhi, Bangalore, and Chennai. Multilingual support includes English, Hindi, and select regional languages. Educational content such as trading tutorials, market reports, and webinars are regularly updated to reflect Indian market conditions.
FAQs address typical concerns about registration, deposits, and platform usage. Social media channels on Facebook, Twitter, and Telegram deliver market news, educational posts, and customer care. Community forums provide a moderated space for traders to share experiences and strategies.
❓ FAQ
How do I verify my identity for CXM Direct in India?
Upload a clear scan or photo of your Aadhaar, PAN, or passport along with a recent address proof like a utility bill. Ensure documents are valid and legible to avoid delays.
What deposit methods are available for Indian users?
Indian traders can use NEFT, RTGS, IMPS bank transfers, UPI payments, credit/debit cards, and e-wallets such as Skrill and Neteller.
Which trading platforms does CXM Direct support?
CXM Direct offers MetaTrader 4, MetaTrader 5, and a proprietary web-based platform compatible with Windows, Mac, iOS, Android, and all major browsers.
Can I trade in Indian Rupees on CXM Direct?
Yes, INR is supported as a base currency to simplify deposits and withdrawals for Indian clients.
How is my account protected against unauthorized access?
We implement two-factor authentication, IP monitoring, automatic account locks, and SSL encryption to safeguard your account and data.